Call centre programme to increase client retention levels.


To increase morale, retain staff, increase customer service levels and retain customers.


An online solution with many manual interventions, as well as a physical presence in the call centre every two weeks by the team to answer queries, deal with participant orders.



Our client extremely positive about decreased levels of staff turnover and an increase in customer retention levels.

We have come a long way, 5 years working with Uwin Iwin! Thank you so much for 99% on-time delivery record. Keep up the professional standards. You make our work easier!

Freejoy, Insites Consulting

Clients and Case Studies